An Administrator is a user who does not use Sidekick to conduct or participate in a Review but only interacts with the tool to ensure other users operate smoothly and efficiently in it. An Administrator may perform the following actions in Sidekick:
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Set GENESYS server location
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Purge event records and reset notifications
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Terminate a faulty session
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Enter organization information
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Limited deputized actions on behalf of Review Owners or Leads.
An Administrator will require Administrator’s privileges as specified in GENESYS Users and Groups.
Frequently used pages:
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Administrative.